Botgenuity is an AI chatbot building platform that enables the creation of conversational chatbots designed to automate and personalize customer service. Users can integrate their company’s help documents, web pages, or internal content, allowing the chatbot to provide instant answers around the clock. Botgenuity offers the flexibility to deploy these chatbots on websites or integrate them with platforms like Slack and over 2000 other APIs through Custom Tools. This platform democratizes chatbot creation, making it accessible for enhancing customer support and various other use cases.